Privacy Policy
Last updated: June 2026
At Zippo Craft, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
When you visit our store or place an order, we may collect the following information:
- Personal identification: Name, email address, phone number, billing and shipping address
- Payment information: Credit card details (processed securely through our payment providers — we do not store full card numbers)
- Device & usage data: IP address, browser type, pages visited, and time spent on our site (via cookies and analytics tools)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our website and shopping experience
- Send promotional emails (only if you have opted in)
- Comply with legal obligations
3. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies in your browser settings, though this may affect some features of our site.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (such as payment processors and shipping carriers) solely to fulfill your order and operate our business.
5. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our support team. We're happy to help.