Refund & Return Policy

Your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help.

Return Eligibility

We accept returns within 30 days of the delivery date, provided that:

The item is unused and in its original condition
The item is in its original packaging
You have proof of purchase (order number or receipt)

Non-Returnable Items

The following items cannot be returned:

Items marked as final sale or clearance
Personalized or custom-made products
Downloadable digital products
Hygiene-related products (underwear, swimwear, etc.) for health and safety reasons

How to Initiate a Return

Contact our support team via live chat or email with your order number and reason for return.
Our team will review your request and provide return instructions within 1–2 business days.
Ship the item back to us using a trackable shipping method.
Once we receive and inspect the item, we will process your refund.

Refund Process

Approved refunds will be issued to your original payment method within 5–10 business days. Please note that your bank or payment provider may take additional time to process the refund.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us immediately with photos of the item. We will arrange a replacement or full refund at no extra cost to you.