Shipping policy

SHIPPING POLICY – AKALUXX

1. PROCESSING TIME
Orders are processed within 1–2 business days after payment confirmation. 
You will receive a shipping confirmation email with a tracking number.

2. SHIPPING TIME
Standard shipping: 7–15 business days depending on destination.
Delays may occur during peak seasons or due to customs clearance.

3. SHIPPING COSTS
Shipping costs are calculated at checkout based on your location.
Free shipping may be available on qualifying orders.

4. ORDER TRACKING
Once shipped, track your order at: akaluxx.com/pages/track-my-order
Or contact us with your order number.

5. LOST OR DAMAGED PACKAGES
If your package is lost or arrives damaged, contact us within 7 days of the expected delivery date.

6. CONTACT
Email: akaluxx.global@gmail.com
Phone: +84 878 668 486
Address: 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110